One of the things to consider when purchasing a router is the maximum speed it supports. After all, it must be compatible with the speeds offered by the user’s Internet service provider.
The Google Nest Wifi router is one of the coolest products in its segment, but in recent weeks, many users are experiencing slow internet speeds with them. Thus, they cannot use the full capacity of their connection.
The problem with slow internet speeds of the Google Nest Wifi router
According to reports, many users of these devices face limitations on their internet speed. It seems that the Google Nest Wifi router is limiting the connection below 100 Mbps.
I have gigabit internet via att fiber and just bought a google nest wifi 2 pack a week ago. Setup was a snap and everything looked good until I noticed my download speeds were capped at 100Mbps on every device behind the nest. Google advised a replacement, so I did just that. Everything looked perfect for a day – I was getting expected speeds for the cabling at 800Mbps and the wireless was around 300-400Mbps up and down. I am checking today – same issue as before where all devices are getting high download speeds but capped at 100Mbps.
It should be noted that this problem is not exactly new. Reports on the case have been published since at least September.
In fact, in September, a community specialist on the Nest Support Forums confirmed that the issue had been escalated to higher levels, as shown in the following:
So like MichaelP said, we’ve also seen some of these windows pop up with other users and I’m passing them on to our internal teams and pushing them to a higher level of support. We should be able to delve into the matter and understand what is going on. In the meantime, I’ll keep things updated as to what we know as it comes to light.
Unfortunately, recent responses from the same community expert confirm that there has been no progress on the subject. And affected users are encouraged to continue sending comments to Google.
There is a workaround to alleviate the internet speed limitation
The response from the Community Specialist may be of concern to users affected by the issue. But, there is a workaround that can help resolve it.
Internet speed limitation appears to occur with “standard” router behavior. So the workaround is to set connected devices as “priority” in the Google Home app.
I have found, however, that if I select a device first in google home, that device now works as expected. It’s like the nest is throttling all the devices in my network for some reason, unless I say otherwise. Priority settings correct wired and wireless settings. I’m pretty sure the problem must be on Google’s side as this change fixes the problem. If I could prioritize all devices 24 hours a day, I would be happy with this workaround.
For now, it only remains to wait for new developments on this issue to emerge. If this happens, we’ll update this article to keep you informed.
Featured Image: Google
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