Managed Services and Secure Network Solutions Provider, Fusion Connect, Selects CloudSense CPQ to Drive Sales and Order Management Transformation | Texas News


The CloudSense platform will simplify B2B customer engagement and help scale growth smoothly.

LONDON and DALLAS, February 9, 2022 /PRNewswire/ — CloudSenseprovider of the industry’s most powerful Configure, Price, Quote (CPQ) platform, has been selected to support a strategic sales and order management transformation program at Fusion Connecta leading provider of managed cloud communications services and secure network solutions.

The program supports Fusion Connect’s sale of next-generation services to the mid-to-large enterprise markets, and further enhances the company’s ability to deliver on its industry-leading service guarantee promise.

By implementing CloudSense, Fusion Connect will be equipped to scale its business by establishing a fast, flexible and accurate end-to-end sales and order management process. The new platform will free up Fusion Connect to innovate and bring to market new high value-added solutions that combine a broad portfolio of services to meet the specific needs of different customer segments. It also sets up the ability to offer channel partners and customers an omnichannel digital experience, allowing them to place self-service orders and adapt whenever they want.

“We chose CloudSense because the platform aligns with our business needs,” said Fusion Connect SVP, Applications and Development, Chris Updegraft. “We strive to provide frictionless next-generation IT solutions to our customers, whether through direct sales, channel partners, or our self-service portal. Partnering with CloudSense will help us fully automate our sales quote process so we can quickly provide quotes and fulfill large-scale orders.”

With over 150 solution experts, CloudSense is unique in its ability to deliver repeatable and reliable business value from CPQ transformation programs. In 2020 alone, amid the disruption of the COVID-19 pandemic, the CloudSense team launched over 50 major projects. Coupled with this clear delivery focus, the Heroku-powered CloudSense platform architecture enables Salesforce users to scale their sales operations and scale smoothly, even when handling demands from more complex B2B telecommunications.

“Our deep understanding of B2B communications markets has allowed us to stay at the forefront of innovation,” said CloudSense’s CEO. Jonathan English. “The CloudSense platform will provide providers of breakthrough solutions like Fusion Connect with the agility they need to scale their portfolio quickly and reduce time to value. We are committed to playing our part in realizing the transformation sales that Fusion Connect is looking for in order to take its business to the next level.”

About CloudSense: The CloudSense Configure, Price, Quote (CPQ) application suite helps increase productivity and profits for ambitious businesses, enabling them to get started faster, sell more, and fulfill orders flawlessly. Its growing global community of customers relies on CloudSense to drive sales transformation and span multiple industries, including communications, media and energy. Leading brands such as Telefonica, Telstra, Informa and British Gas use CloudSense’s application portfolio to streamline the entire customer lifecycle to deliver a better customer experience while improving business performance. To learn more, visit

For more information contact:

Daniela ZuinCMO, CloudSense

Tel: +44 7526 16817; E-mail: [email protected]

About FusionConnect: Fusion Connect manages, orchestrates and secures the critical technology infrastructure that enables the connected enterprise. We tailor our highly available and secure cloud-based communication, collaboration, security and networking platforms to meet the unique needs of our mid-market and enterprise customers. Our AI-based management systems, along with our highly trained technicians, dynamically ensure world-class application performance in all conditions. For more information, visit or call us at +1-866-829-4318.

Press Contact: Ruzanna Tantushyan, Director of Corporate Communications, Fusion Connect [email protected]



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