An October Patch Tuesday update for Windows 10 causes OneDrive and OneDrive for Business cloud storage services to crash, Microsoft has confirmed.
The issue, which can occur after installing the October 11 update KB5018410 or later, affects systems running Windows 10 versions 22H2, 21H2, 21H1, and 20H2.
Microsoft said in an update to the Windows Health Dashboard that the company is working to fix the issue and said a fix may be available within the next week.
For users who have installed Windows 10 version 21H1 and 21H2 updates, “OneDrive may close unexpectedly and you may receive an error” when trying to perform a number of tasks, including signing out or unlinking their account in the Microsoft OneDrive sync app, Microsoft said.
Additionally, the issue can also occur if users attempt to unlink sites or folders from syncing to their device from Microsoft SharePoint or Microsoft Teams sites. Attempts to uninstall the OneDrive sync app may also fail, the vendor added.
It’s Patch Tuesday and still no fix for Microsoft Exchange ProxyNotShell holes
This can be a significant issue for businesses, which are increasingly storing data in the cloud rather than on-premises. According to market research firm Statista, since this year more than 60% of all business data is stored in the cloud, twice as much as in 2015, with security, reliability and agility being the main drivers.
Update KB5018410 made improvements to the servicing stack for Windows 10. The servicing stack “is the component that installs Windows updates,” Microsoft wrote at the time. “Serving Stack Updates (SSU) ensure that you have a robust and reliable servicing stack so that your devices can receive and install Microsoft updates.”
Microsoft has had its challenges with OneDrive over the past year. In February, the company released an update for Windows 10 and Windows 11 that fixed an issue where locally synced OneDrive data would remain even if the user opted to completely delete it during a reset.
This was also an issue for corporate IT admins who would see OneDrive data remain intact after a remote wipe by a mobile device management (MDM) app, such as the Microsoft-based Endpoint Management Tool. the Intune cloud.
Late last year, Microsoft ended support for OneDrive in Windows 7, 8, and 8.1. In November 2021, cloud collaboration provider Nextcloud and a number of EU software makers and cloud companies filed a complaint with the European Commission accusing Microsoft of anti-competitive behavior by bundling OneDrive into Windows.
The complaint was similar to other criticisms that have echoed over the years about the company’s packaging of its apps with the near-ubiquitous operating system.
In April, OneDrive for Business desktop client users reported crashes for users running Windows 7 on their systems. ®