The How and Why of Network Device Remote Control


Life used to be simple. IT pros only had to manage a handful of devices, such as laptops, desktops, PCs, and servers. Today, they have to oversee a wide range of devices from the past and present. This includes IoT devices, networking devices, cloud infrastructures, advanced cybersecurity solutions, and a wide range of mobile devices.

Although this development is not a complete surprise, its pace has accelerated during the pandemic when adoption of technology by small and medium-sized enterprises (SMEs) has been accelerated by five years. This left IT pros on the edge as the portfolio of devices to manage grew exponentially. The markets reacted quickly and developed tailor-made solutions for each type of device; for example, you can get a Mac tool for Mac management and a cloud tool for cloud management.

It has become a boon and a curse at the same time. On the one hand, IT pros had a way to manage various devices, but on the other hand, they had to juggle multiple device management tools, work with 10 different vendors, and keep tabs on all those contracts. . So began the search for a unified tool that could do it all hassle-free.

This blog briefly explains how IT professionals can effectively manage and control various network devices using a single cutting-edge solution. Dip.

How to remotely control network devices

Multifunctional IT professionals need an integrated, unified IT management and security platform purpose-built to meet their complex needs. VSA is that solution and offers complete IT management through a single user interface. With a single click, VSA creates a secure communication channel to initiate a remote control session to manage devices such as routers, firewalls, switches, and printers on any network.

Network devices are well designed to be managed remotely, as even old school routers can be configured and managed through a Command Line Interface (CLI). VSA’s remote control feature allows you to fully control/manage agentless devices without having to install a VSA agent on it. As long as the provider offers the option, you can remotely change anything related to the current device configuration.

Use cases for remote control of network devices

Managing network devices through remote access is not only faster but more efficient, and you can manage security more effectively.


Apart from your desktops, laptops, and mobile devices, your network devices also need to be restarted in a timely manner. It could be a bug fix, performance improvement, or firmware update. VSA allows you to remotely reboot a network device, whereas in the past you had to have the device in front of you. The most compelling use case for the remote reboot feature is the ability to shut down an interface to stop a broadcast storm, which can occur due to misconfigured network switches.

Firmware or software updates

Firmware is software that is preinstalled on network devices such as routers and printers. It ensures that network devices correctly follow instructions and perform their functions as expected. Firmware also protects devices against malware and provides administrators with a convenient way to manage device settings.

Just as you need to update your operating systems (OS) and other software applications regularly, firmware also needs to be updated. Maintain firmware patches and remediate critical vulnerabilities remotely with VSA to keep your IT infrastructure secure. This is a crucial security practice to prevent your network device from being used as a backdoor for a cyberattack. Updating firmware can also introduce new features and fix bugs that reduce performance. You can efficiently solve difficulties associated with firmware update by automating the whole process using Kaseya VSA.

Configuration updates

Network devices may require configuration updates from time to time to fix performance issues or resolve a potentially dangerous issue. Consider the detailed logging feature. Whether you need to enable it to troubleshoot a problem or enable it for additional logging, you can enable the feature remotely using VSA for quick access to information.

Manage your network devices with VSA

If you’re using bespoke software for remote control of network devices or if your endpoint management (RMM) solution can’t manage network devices remotely, it’s time to upgrade. With VSAyou can access a state-of-the-art remote control network management features and more right out of the box. Request your free demo today to see how you can manage all your devices from one platform.

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*** This is a syndicated blog from the Security Bloggers Network of Blog – Kaseya written by Kaseyah. Read the original post at:


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