Vertiv offers what is expected of a good data center service provider. CONTRIBUTED PHOTO
WITH the growing number of organizations locating their data centers in the country, Vertiv, a global provider of critical digital infrastructure and business continuity solutions, says it is essential to ensure they partner with the right service provider for their facilities to avoid downtime. “If you experience unplanned downtime in your data center, you know how important it is to properly maintain and maintain your critical digital infrastructure. These facilities include critical components, such as cooling systems for precision and uninterruptible power supply (UPS) units that work together to ensure business continuity.Since downtime can cost thousands of dollars every minute, investing in professional data service providers is essential,” said Jason Lim, country manager of Vertiv Philippines.
Some of these things to consider include the following, as noted by Vertiv:
Quick to respond. Because downtime can be costly, every minute counts. It is therefore essential to choose a service provider capable of reacting quickly in the event of an emergency.
Availability of essential parts. It is advantageous to look for a supplier who maintains a large inventory of parts, taking into account the mean time to repair (MTTR), which should be as short as possible to ensure that the installation can get back up and running as soon as possible.
Availability of firmware updates. Firmware updates should be performed during preventive maintenance visits to ensure that equipment is always up to date and properly maintained.
Training protocols. It is essential to determine if there is a training or continuing education requirement for service technicians to eliminate possible service-related human errors.
Security policy and record. Find out if it runs training and certification programs, has a good security track record, and has earned a security award or two from a reputable industry organization.
To learn more about how Vertiv supports the continuity of today’s vital businesses, visit Vertiv.com.